PRIVACY POLICY

ZEEVIRA (“ZEEVIRA”, “we”, “us”, or “our”) is committed to protecting your personal identifiable information (“Personal Information”). This Privacy Policy (“Policy”) explains how we collect, use, and handle your information through:

  • Websites owned or operated by us
  • Software applications on computers and mobile devices
  • Social media pages managed by us
  • Communications and interactions with us through online or offline channels

(Collectively referred to as the “Services”)

By using our Services, you consent to the practices described in this Policy. Please read it carefully.

PERSONAL INFORMATION

Personal Information refers to data that can identify an individual, such as:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information
  • Demographic details (where applicable)

We collect this information to:

  • Provide and improve our services
  • Communicate with you
  • Personalize your experience
  • Maintain records and accounts
  • Ensure security and prevent fraud

TYPES OF INFORMATION WE COLLECT

Information You Provide

We collect information you voluntarily provide through our Services, including:

  • Account details
  • Communications with us
  • Forms, surveys, or feedback

You may choose not to provide certain information, but it may limit your use of some features.

Automatic Information

We automatically collect certain data when you interact with our Services, such as:

  • IP address
  • Device and browser information
  • Usage data and activity logs
  • Cookies and similar technologies

This helps us improve functionality, security, and user experience.

Usage Behavior

We may collect information about how you interact with our Services, including:

  • Features you use
  • Content you view or engage with
  • Preferences and settings

This helps us personalize and improve your experience.

Information from Third Parties

We may receive information from:

  • Social media platforms
  • Business partners
  • Analytics providers

This may include publicly available data or information shared with your consent.

Communication Data

We may track engagement with communications (such as emails) to improve relevance. You can opt out of such communications at any time.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide and maintain Services
  • Improve performance and user experience
  • Communicate updates, offers, or important notices
  • Ensure security and prevent fraud
  • Comply with legal obligations

SHARING OF INFORMATION

We do not sell your personal information.

We may share information with:

Service Providers

Third-party vendors who assist in operating our Services (e.g., hosting, analytics, customer support). They are obligated to protect your data.

Legal Authorities

When required by law or to:

  • Comply with legal obligations
  • Prevent fraud or illegal activity
  • Protect rights and safety

Business Partners

In limited cases, where necessary for service delivery or collaboration.

THIRD-PARTY SERVICES

Our Services may include links or integrations with third-party platforms. Their privacy practices are independent, and we are not responsible for their policies.

COOKIES & TRACKING

We use cookies and similar technologies to:

  • Recognize users
  • Store preferences
  • Improve performance
  • Provide personalized experiences

You can manage cookies through your browser settings.

DEVICE INFORMATION

We may collect device-related information such as:

  • Device type and operating system
  • App version and usage
  • Network information
  • Diagnostic and performance data

This helps us improve technical performance and user experience.

DATA SECURITY

We implement reasonable safeguards (technical, administrative, and physical) to protect your data.

However, no system is completely secure, and users share information at their own risk.

DATA RETENTION

We retain:

  • Personal Information only as long as necessary for service purposes or legal compliance
  • Non-personal information for analytics and improvement purposes

Even after deletion of your account, some data may be retained for:

  • Legal compliance
  • Fraud prevention
  • Recordkeeping

USER RIGHTS

You may:

  • Access or update your information
  • Request deletion (subject to legal requirements)
  • Opt out of marketing communications

OPT-OUT OPTIONS

You can opt out of promotional communications via:

  • Email unsubscribe links
  • App or notification settings
  • Direct request to us

CHILDREN’S PRIVACY

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

INTERNATIONAL DATA TRANSFERS

If you access our Services from outside India, your data may be transferred and processed in India or other jurisdictions.

By using our Services, you consent to such transfers.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted with an updated date.

Continued use of Services implies acceptance of the revised Policy.

CONTACT INFORMATION

For any questions, concerns, or complaints regarding this Privacy Policy, please contact us through the appropriate support channels.

GRIEVANCE OFFICER

Details of the Grievance Officer will be provided as per applicable laws and regulations.